2026 MSAA Summer Institute

While uncomfortable conversations are never easy, they are often necessary. Although this is an important part of being a leader, it is often a task that is neglected or overlooked. Great leaders know that the problem doesn’t go away just because it is ignored, yet when asked, almost all leaders admit that they are ill-prepared to lead uncomfortable conversations.

This workshop will explain why these conversations are so uncomfortable and how you can manage them in a caring and compassionate way, while at the same time addressing the issue. Don’t dance around the elephant in the room, let's get it out of the room for good.